Privacy Policy

Last Updated: May 2, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, financial and credit card information, and other information you choose to provide.

2. Data Privacy & Geolocation

ClearWatt uses GPS data to verify the location of services rendered. We avoid storing exact homeowner addresses in plain text where possible, utilizing geo-fencing for verification without exposing Personally Identifiable Information (PII) unnecessarily.

3. How We Use Information

We may use the information we collect to provide, maintain, and improve our services, including to facilitate payments, send receipts, provide products and services you request, develop new features, provide customer support, and send administrative messages.

4. SMS Communication

By providing a phone number, you consent to receive SMS notifications regarding your reports and services. You can opt out at any time by replying "STOP" to any message.