Legal

Privacy Policy

Last updated: May 2, 2026

1. Information we collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, financial and credit card information, and other information you choose to provide.

2. Data privacy and geolocation

ClearWatt records device-reported GPS coordinates only when a technician chooses to attach them to a photo. Coordinates are shown on the homeowner report as service evidence. We avoid storing exact homeowner addresses in plain text where possible and do not independently verify the location of work.

3. How we use information

We may use the information we collect to provide, maintain, and improve our services, including to facilitate payments, send receipts, provide products and services you request, develop new features, provide customer support, and send administrative messages.

4. SMS communication

Service reports are delivered by SMS only after the operator confirms the homeowner has agreed to receive them. Recipients can opt out at any time by replying "STOP" to any message.

5. Contact

Questions about this policy can be sent through the contact form.